Hide Common Features
assist-pricing-val.json1
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- Free Plan
- Remote Support
- Unattended Access
FREETRY NOWTRY NOW | STANDARDTRY NOWTRY NOW | PROFESSIONALTRY NOWTRY NOW | ENTERPRISETRY NOWTRY NOW | STANDARDTRY NOWTRY NOW | PROFESSIONALTRY NOWTRY NOW | |
|---|---|---|---|---|---|---|
| Pricing
| ||||||
| Billed Annually | - | /month | /month | /month | /month | /month |
| Billed Monthly | - | |||||
| Remote Session | ||||||
| Instant Chat | Yes | Yes | Yes | Yes | Yes | Yes |
| Desktop Application | Yes | Yes | Yes | Yes | Yes | Yes |
| UAC Compatibility | Yes | Yes | Yes | Yes | Yes | Yes |
| Clipboard Sharing | Yes | Yes | Yes | Yes | Yes | Yes |
| Remote Screen Blanking | - | Yes | Yes | Yes | Yes | Yes |
| File Transfer | - | Yes | Yes | Yes | Yes | Yes |
| Multi-Monitor Navigation | Yes | Yes | Yes | Yes | Yes | Yes |
| Send Alt+Ctrl+Del | Yes | Yes | Yes | Yes | Yes | Yes |
| Reboot and Reconnect | - | Yes | Yes | Yes | Yes | Yes |
| Session Transfer | - | Yes | Yes | Yes | Yes | Yes |
| Screen Capture | - | Yes | Yes | Yes | Yes | Yes |
| Schedule Sessions | - | - | Yes | Yes | - | - |
| Swap Screen | - | - | Yes | Yes | Yes | Yes |
| Session Notes | - | - | Yes | Yes | Yes | Yes |
| Voice and Video Chat | - | - | - | Yes | - | Yes |
| Contacts Management | - | - | - | Yes | - | Yes |
| Annotation | - | - | - | Yes | - | Yes |
| Remote Print | - | - | - | Yes | - | Yes |
| Session Recording | - | - | - | Yes | - | Yes |
| Additional storage for session recording | - | - | - | Yes | Yes | Yes |
| Session Audit | - | - | - | Yes | - | Yes |
| Screen Sharing | - | - | Yes | Yes | - | Yes |
| Platform supported (Windows/ Mac/ Linux/ Chrome OS) | Yes | Yes | Yes | Yes | Yes | Yes |
| Mobile and IoT device support | - | - | Yes | Yes | - | Yes |
| Unattended Access | ||||||
| Computer Grouping | - | - | - | - | Yes | Yes |
| Custom Domain mapping | - | - | - | - | - | Yes |
| Group Permissions | - | - | - | - | Yes | Yes |
| Bulk Deployment via Start-up script and Native tool | - | - | - | - | Yes | Yes |
| Bulk Deployment via Distributor | - | - | - | - | - | Yes |
| Diagnostic tools | - | - | - | - | - | Yes |
| Wake-on-LAN | - | - | - | - | Yes | Yes |
| Remote Power Options | - | - | - | - | Yes | yes |
| Organization | ||||||
| User Management | Yes | Yes | Yes | Yes | Yes | Yes |
| Organization Roles | Yes | Yes | Yes | Yes | Yes | Yes |
| Departments | - | - | - | Yes | - | Yes |
| Rebranding | - | - | Yes | Yes | - | Yes |
| Custom Email Templates | - | - | Yes | Yes | - | Yes |
| Email Configuration | - | Yes | Yes | Yes | Yes | Yes |
| Advanced Reports | - | - | Yes | Yes | - | Yes |
| Customer Widget | - | - | - | Yes | - | Yes |
| Number of Technicians | One | Limited | Limited | Limited | Unlimited | Unlimited |
| Security and Compliances | ||||||
| TLS 1.2 transport security with AES-256-bit encryption | Yes | Yes | Yes | Yes | Yes | Yes |
| Idle-Session Time Out | Yes | Yes | Yes | Yes | Yes | Yes |
| Action Log Viewer | Yes | Yes | Yes | Yes | Yes | Yes |
| Two-Factor Authentication | Yes | Yes | Yes | Yes | Yes | Yes |
| Session Confirmation | - | - | - | - | Yes | Yes |
| Integrations/APIs | ||||||
| Integration with Zoho Desk | Yes | Yes | Yes | Yes | - | - |
| Integration with Zoho SalesIQ | Yes | Yes | Yes | Yes | - | - |
| Integration with Zendesk | - | Yes | Yes | Yes | - | - |
| Integration with ServiceNow | - | Yes | Yes | Yes | - | - |
| Integration with Freshdesk | - | Yes | Yes | Yes | Yes | Yes |
| Integration with Jira | - | Yes | Yes | Yes | Yes | Yes |
| Import Google Contacts | - | Yes | Yes | Yes | Yes | Yes |
| Zoho Assist APIs | Yes | Yes | Yes | Yes | Yes | Yes |