15-day free trial. No credit card required.
All in Free Edition +
- File Transfer
- Multi Monitor Navigation
- Send Ctrl+Alt+Del
- Reboot and Reconnect
- Session Transfer
- Import Google Contacts
- Custom Report
- Screen Capture
- Zendesk Integration
- 2 simultaneous Sessions
- Organization Roles
- 1 Concurrent Session
All in Standard Edition +
- Mobile Apps (iOS, Android)
- Schedule Sessions
- Screen Sharing
- Session Notes
- Custom Email Templates
- Rebranding
- Advanced Reports
- 4 simultaneous Sessions
- Zendesk Integration
- 2 Concurrent Sessions
All in Professional Plan +
- Departments
- Session Recording
- Session Audit
- Remote Printing
- Voice and Video Chat
- Contacts Management
- Annotation
- Customer Widget
All in Free Edition +
- Computer Grouping
- Group permissions
- Bulk Deployment
- Wake on LAN
- File Transfer
- Remote Power Options
- Session Confirmation
All in Standard Edition +
- Session Recording
- Remote Print
- Annotation
- Diagnostic tools
- Voice and Video Chat
- Departments
- Rebranding
- Bulk Deployment via Distributor
- Custom Domain Mapping
- Mobile and IoT devices
- Advanced Reports
- Advanced Reports
Contact us if you would like to purchase concurrent session licenses.
A concurrent session license allows multiple technicians to access specified number of remote support sessions at the same time.
Free Plan
- 1 Remote Support Technician
- 5 Unattended Computers
- Instant Chat
- Desktop App
- UAC Compatible
- Clipboard Sharing
- Mac Support
- User Management
- Zoho Desk Integration
- Zoho SalesIQ Integration
- Organization Roles
- 1 Concurrent Session
Pricing FAQs
Can I get a demo of Zoho Assist?
Of course. Click here to register for a personalized demo. One of our customer support technicians will get in touch with you shortly.
Can I upgrade, downgrade, or cancel my plan at any time?
Yes, Zoho Assist is a pay-as-you-go service. You can upgrade, downgrade, or cancel your plan at any time.
Is Zoho Assist secure?
Yes, it's absolutely secure. All transmissions take place through SSL/256-bit AES encryption protocols which is the industry standard security practice. This is the same standard used in online banking and payment transactions.
Are you EU-US Privacy Shield compliant?
Yes. We do comply with the EU-US Privacy Shield Framework as set forth by the Department of Commerce which applies to the collection, use and retention of customer personal data from the European Union. For more information, please check Privacy Shield compliant.
What types of payment do you accept?
We accept payment via Visa, MasterCard, American Express, and PayPal (you must have an account with PayPal to make payments with it). We also accept payment via bank transfer or check transfer for yearly subscriptions.