Meet Zia, your conversational sales assistant
Zia is an AI companion within Zoho CRM, and she's here to help you manage your CRM intelligently. Zia can fetch the information you want, take notes as you dictate, predict the outcome of sales activities, detect anomalies, automate mundane tasks, and more! Stay on top of every activity with the newest member of your team—talk to Zia today.
Sign Up For Free- ZIA
- Sales Assistant
- Predictions
- Anomaly Detection
- Intelligent Automation
- Data Enrichment
- Best Time to Contact
- Email Sentiments
Zia can talk, and she has a lot to say
What makes Zia special is that she is a conversational assistant, who can understand commands and queries issued over text and voice. You can get so much done with just a conversation with Zia - just pick a channel!
Learn moreChat with Zia
You don't have to go digging through your database to find what you're looking for—just ask Zia, and she'll do it for you. All your data, figures, reports, and charts are just a text away.
Call Zia
If you're on the move or can't type, that's alright. Zia is a conversational AI—just call her with a question and she'll either read out the answer or display it. Zia can also record your voice to create reminders, take notes, or update records.
Predict sales with Zia
When there are too many deals in the sales pipeline, it's hard for salespeople to chase the right leads. With Zia, that's no longer a problem. She can predict the win probability of every ongoing deal and assign a dynamic score based on how close they are to conversion. Stay focused on the right targets!
Learn moreZia can identify sales anomalies
You don't have to wait for an end-of-the-month report to detect deviations in sales activities and numbers. With Zia, you can get updates on anomalies in real time and act on them quickly. Zia can detect oncoming anomalies in your sales trends, giving you enough time to avert a drop in revenue or prepare for a surge in incoming leads.
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Start selling smarter, better and faster
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Automate macros with Zia
Zia learns the usage patterns of your team members and makes personalized automation suggestions so they can complete their routine tasks faster. Zia also calculates the efficiency of your workflows and stops you from making mistakes, like sending an email template twice to the same user.
Learn moreEnrich data with Zia
Do you suffer from incorrect, out of date, or incomplete CRM data? No worries. Zia helps you collect information on contacts, accounts, and leads, and enriches those records automatically. She performs periodic checks from time to time to keep your data up to date and accurate.
Learn moreFind the best time to contact with Zia
No more unanswered calls and unopened emails! Zia gives smart suggestions for the best time and day of the week to contact each customer, so that you can connect with them immediately.
Learn moreFind sentiments in Email with Zia
Your email strategy just got smarter! Zia can skim through your inbox, detect the sentiment behind each email, and tag them as positive, negative or neutral.
Learn moreZoho CRM's artificial intelligence, Zia, is extremely impressive. As a CRM manager, I can plug myself in directly to the sales team and make sure they never slip out of deals, with the help of working tips provided by Zia.
- Sales Assistant
- Predictions
- Anomaly Detection
- Intelligent Automation
- Data Enrichment
- Best Time to Contact
- Email Sentiments