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Design
Basic template layoutsYesYesYesYes
Pre-designed, responsive newsletter templatesBasicAdvancedAdvancedAdvanced
Drag-and-drop template editorYesYesYesYes
Template libraryYesYesYesYes
Email Marketing
Unlimited emails-YesYes-
Inbox preview (Litmus) Preview how your emails render across email clients and devices with the help of Litmus, a third-party, email-testing tool. -YesYes-
Email attachments-YesYesYes
Chain campaign-YesYesYes
Child campaign-YesYesYes
A/B testing Create two versions of your email campaign (content, subject line, or sender address), test it among two recipient groups, and have the winning version delivered to the rest.-YesYes-
RSS campaignsAutomatically share your website or blog updates to your audience via email campaigns. -YesYes-
Marketing calendarYesYesYesYes
Customizable header and footer-YesYesYes
Remove Zoho Campaigns logo in footer-YesYesYes
Reports and analyticsYesYesYesYes
Contact Management
Segmentation of mailing listsBasicAdvancedAdvancedAdvanced
Bulk segments Segment all your contacts based on fields like country, state, and more with just a button's click. -YesYes-
Customizable signup and popup formsYesYesYesYes
Contact scoring--Yes-
Personalization
Merge TagsYesYesYesYes
Dynamic Content Create and deliver different versions of an email to different recipients by specifying criteria. -YesYes-
Email polls-YesYes-
Email Delivery and Deliverability
Schedule email campaigns-YesYesYes
Recipient time zone sends-YesYesYes
Recipient optimal open time sends-YesYesYes
Send in batches-YesYes-
Email authentication using SPF/Sender ID, Domain Key/DKIMYesYesYesYes
Compliance check The last step before send, wherein we check if your email is in line with the prescribed standards of the ISPs (Inbox Service Providers). YesYesYesYes
Email Marketing Automation
Drag-and-drop workflows Visualize, build and automate a series of criteria-defined emails from within an intuitive drag-and-drop interface. --Yes-
Built-in workflow templates--Yes-
Autoresponders Craft and automate a series of emails for your day-to-day business scenarios.--Yes-
Account and User Management
UsersUp to 5 usersUp to 5 usersUp to 5 usersUp to 5 users
Assign roles and privilegesYesYesYesYes
Custom user roles-YesYes-
Campaign managerial approval--Yes-
Email-sending policy Define the number of emails that can be sent out from your organization at different recurring intervals. -YesYes-
Ecommerce Email Marketing A complete email marketing solution for online stores that are built using Shopify, WooCommerce, or Zoho Commerce.
Pre-designed newsletter templatesYesYesYesYes
Pre-designed cart-abandonment reminder templates--Yes-
Contact, product, and coupon syncYesYesYesYes
Profile- and shopping-history segmentsYesYesYesYes
Store's revenue vs. email-based revenueYesYesYesYes
Automated purchase follow-ups--Yes-
Automated cart-abandonment follow-ups--Yes-
Cross-channel Marketing
SMS marketing-YesYes-
Facebook page campaigns Connect the custom tab of your brand's Facebook page inside Zoho Campaigns and configure promotions from within the latter. -For pages having more than 2,000 followersFor pages having more than 2,000 followers-
Post campaigns Schedule or publish your Facebook, LinkedIn, Twitter, or Tumblr posts from within Zoho Campaigns. 1 account/social network/userUnlimitedUnlimited1 account/social network/user
Help and support
Telephonic support----
In-product chat support----
Website chat support----
Email support----
Webhook
Mailing-list-based notifications--Yes-
Sent-campaign notifications--Yes-
Developer API
Campaign managementYesYesYesYes
List managementYesYesYesYes
Call back URLsYesYesYesYes
INTEGRATIONS  
Zoho CRMYesYesYesYes
Zoho CreatorYesYesYesYes
Zoho SurveyYesYesYesYes
Zoho contactsYesYesYesYes
Zoho InvoiceYesYesYesYes
Zoho BooksYesYesYesYes
Zoho RecruitYesYesYesYes
Zoho MeetingYesYesYesYes
Zoho CommerceYesYesYesYes
Zoho FlowYesYesYesYes
Zoho DeskYesYesYesYes
Zoho BackstageYesYesYesYes
Zoho BiginYesYesYesYes
SugarCRMYesYesYesYes
SalesforceYesYesYesYes
G SuiteYesYesYesYes
Tracking URLs with Google AnalyticsYesYesYesYes
EventbriteYesYesYesYes
SurveyMonkeyYesYesYesYes
ShopifyYesYesYesYes
FacebookYesYesYesYes
TwitterYesYesYesYes
LinkedInYesYesYesYes
TumblrYesYesYesYes
YouTube For video email campaignsYesYesYesYes
Vimeo for video email campaignsYesYesYesYes
Flickr Add images to the template galleryYesYesYesYes
Google Photos Add images to the template galleryYesYesYesYes
GravatarYesYesYesYes
PayPalYesYesYesYes
Litmus-Yes--
GiphyYesYesYesYes
Zapier-Yes--
GoToWebinarYesYesYesYes
EvernoteYesYesYesYes
DropboxYesYesYesYes
OneDriveYesYesYesYes
BoxYesYesYesYes
UnsplashYesYesYesYes
WistiaYesYesYesYes
UnbounceYesYesYesYes
HubSpotYesYesYesYes
MS Dynamics 365YesYesYesYes
ZendeskYesYesYesYes
WooCommerceYesYesYesYes