Two-Factor Authentication

What is Two-Factor Authentication?

Two-Factor Authentication is an additional identity verification step that can secure your account from potential intruders. In addition to entering their login credentials, users must verify their identity by providing a biometric Face ID or Touch ID, confirm login via a notification on their personal mobile device, or submit a verification code received on their mobile device. 

We have created an industry standard authentication application called Zoho OneAuth, that comes with four authentication modes for you to choose one: 

• Face ID / Touch ID
• Push Notification
• Scan QR Mode
• Time Based OTP

Optionally, you can enter a unique code generated by Google Authenticator or received on your mobile device via SMS or a voice call.

How it works?

Whenever you try to Sign-in to your account, you enter your email address and password. Once Two-Factor Authentication is configured, sign-in will require an additional verification step via Zoho OneAuth, or Google Authenticator or an SMS/Phone call. Once verified, you will be granted access to your Zoho Account. We recommend using OneAuth as it covers both offline scenarios and helps you configure secondary devices that can be of great help if your primary device is lost